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90s

JayChiang

AirrQuoted 90s

Ask your users regularly what they want. Becoming an expert at being wrong, the more wrong you are, the more you stand to learn about your biz. But need to be willing to look at the data, take hard lessons and implement solutions fast.

from 118. The Wrongness Playbook, part 2, w/Patreon's Jack Conte

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